Location: Minneapolis, MN or Remote
FLSA Status: Exempt
Job Status: Full Time
Work Model: Hybrid or Remote
Work Schedule: Monday–Friday, daytime schedule
Amount of Travel Required: domestic travel required, up to 25%
Reports To: Director of Client Services
At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens. Our mission-driven and member-focused company is seeking an experienced and highly self-motivated Market Implementation and Account Manager.
In this role, you will be responsible for a broad range of duties and projects related to successfully onboarding new customers and continuing to deliver value through account management following implementation. You will work with managed care organizations (MCOs; aka customers), talent acquisition, Reema Health leadership, and market participating providers to support new and existing markets. In this position, you will work externally with customer’s key stakeholders to ensure the customer has a smooth onboarding experience, setting the tone for a successful and collaborative partnership. In addition to being the main point of contact for your customers, you will be responsible for the planning, coordination, and completion of all internal workflows required to launch and maintain customer accounts. This role reports to the Director of Client Services in Reema Health’s Growth organization.
How you will add value:
Knowledge and skills you need to be successful:
As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws.
All employees and new hires of Reema Health, both vaccinated and unvaccinated, must accurately and honestly report their COVID-19 vaccination status to their employer and may be required to undergo regular COVID-19 testing. Various positions, regardless of vaccination status, will require regular use of surgical masks.
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