Location: Baltimore, MD
FLSA Status: Exempt
Job Status: Full Time
Work Model: Hybrid
Work Schedule: Monday-Friday with occasional evenings and/or weekends
Vehicle Required: Yes
Amount of Travel Required: 25-50% within a 25mi community service area
Reports To: Care Team Manager
At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide.
The Community Guide is an integral part of Reema, a start-up working to transform how health care and social care work together. Reema believes that using technology to create human connection and engagement can be a lifeline for those most struggling to navigate life’s challenges. Whether through text messages, phone calls, or home visits, the Community Guide works to build genuine, positive relationships with members in an effort to decrease the likelihood that community members remain in crisis or require substantial services to address their challenges. The Community Guide regularly works from a computer or tablet, participates in virtual meetings, and receives and makes frequent calls to and from members. The Guide will make referrals, follow-up with members, and attend appointments as necessary to be an integral part of the member’s support system. A primary strength of the Guide should be communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup.
Education, Experience and Skills:
Qualifications & Position Requirements:
As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws.
All employees and new hires of Reema Health, both vaccinated and unvaccinated, must accurately and honestly report their COVID-19 vaccination status to their employer and may be required to undergo regular COVID-19 testing. Various positions, regardless of vaccination status, will require regular use of surgical masks.
Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Your application was submitted successfully.